AA
Abbey A
1 reviews | Active since Mar 2009
01 Sept 2015, 09:25
Your new website does not work
I cannot access my statements on your new website although I have re-registered as requested<br> I sent an email to request help with this on 24 July and have received no response and no help<br> There are no statements listed for me<br> Are you going to fix your website?
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Replies (1)
Edgars's replyOfficial
03 Sept 2015, 13:52Hello art4,
Thank you for notifying us about the website. Please note our IT team is in receipt of this query and we assure it will be communicated when the Website is fixed. In the interim we have emailed you statements for 5 months. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for notifying us about the website. Please note our IT team is in receipt of this query and we assure it will be communicated when the Website is fixed. In the interim we have emailed you statements for 5 months. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Best regards,
Edgars's reply03 Sept 2015, 13:52
Official
Hello art4,
Thank you for notifying us about the website. Please note our IT team is in receipt of this query and we assure it will be communicated when the Website is fixed. In the interim we have emailed you statements for 5 months. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for notifying us about the website. Please note our IT team is in receipt of this query and we assure it will be communicated when the Website is fixed. In the interim we have emailed you statements for 5 months. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Best regards,