1 reviews | Active since Nov 2015
Young people are not welcome as new customers
I app**** for account .The system declined me . I AM 18 years don't have any accounts and hoped this would be my first . I have been permanently employed for eleven months and earn R8500.00 per month . I stay with my parents and don't have any expense , Thinking that opening an account would allow me to save money as I buy all my clothes cash .Was I wrong . What I don't get is that my friend app**** that earns less than me and was approved also his first account . Why am I not good enough . And the call centre don't wast your air time. Please no need to get back to me . I will never have an account with any of your edcon group retailers and will inform as many of my Young friends to also follow my example , as we the now generation that should be your future customers are being treated unworthy .
Thank you for bringing this matter to our attention. Please be advised we have referred this query to the accounts department to address. We can imagine the disappointment and for that we sincerely apologise. We have escalated this query to the New Accounts department to address the concerns raised and we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Please be advised we have referred this query to the accounts department to address. We can imagine the disappointment and for that we sincerely apologise. We have escalated this query to the New Accounts department to address the concerns raised and we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***