1 reviews | Active since Jun 2016
You say you fixed the correspondance error but seems not
See my past query. I get no response on you resolving my billing corresepondance method. I still haven't received my latest statement and it becomes due again. I've paid what the consultant told me to pay. But still haven't received feedabck on the charges to be reversed nor have i received the latest account to pay.
Guys Stop holding me accountable for your system errors.
Thank you for making contact with us regarding the non- receipt of statements as well as the late payment fees on your account.We have amended the statement flag to email and we will be sending you a copy of the current statement. In addition your query has been sent to our accounts team regarding the late payment fees and feedback will be provided to you.
***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for making contact with us regarding the non- receipt of statements as well as the late payment fees on your account.We have amended the statement flag to email and we will be sending you a copy of the current statement. In addition your query has been sent to our accounts team regarding the late payment fees and feedback will be provided to you.
***/GO
Kind regards
The Edcon Customer Experience Team