DL
Debbie L

1 reviews | Active since Mar 2017

27 Mar 2017, 12:54

You people are NOT human!

<p>I app**** for debt review at a company and had a bad experience and had to move to another company. Edgard debt review department mad it so difficult for me, they just wanted LEGAL action... The debt counsellor explained to them but all in vain. You people do not care about your clients. At least the magistrate court saw it the way it is supposed to be and I am now paying my debt review court order amount to Edgars. Never again...</p>

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Replies (2)
Edgars
Edgars's reply27 Mar 2017, 16:36
Official

We apologise for any frustrations incurred. Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the query that you have with the way that your account was handled. Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Edgars
Edgars's reply27 Mar 2017, 16:36
Official

We apologise for any frustrations incurred. Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the query that you have with the way that your account was handled. Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.