SM
Stella M
1 reviews | Active since Apr 2015
16 Apr 2015, 00:39
You are a Star!!!
When my sons shoes got torn within two weeks after buying them i got frustrated and went to Edgars Rosebank,fortunately for me i met the store manager by the name of Thabo from customer service who took all my frustration out buy being nice and going an extra mile to try and assist me.Big up him,good job.<br> <br> However the cashier Bridget almost ruin my good experience by asking me to open and pack my shoes because she could not open the plastic,maybe Edgars should try and make user friendly plastics for their employees ,hens me as a customer i managed to open it .<br> <br> With that been said i still say Edgars Rosebank you rock!!!<br>
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Edgars's replyOfficial
17 Apr 2015, 14:01Hello thembelani1245,
Thank you for taking your time to write us this compliment. It is such feedback that motivates us to go the extra mile for our customers. Customers are the life blood of this organisation and we are pleased you received such outstanding service from Thabo. The compliment will be forwarded to Thabo's manager for recognition and acknowledgment.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for taking your time to write us this compliment. It is such feedback that motivates us to go the extra mile for our customers. Customers are the life blood of this organisation and we are pleased you received such outstanding service from Thabo. The compliment will be forwarded to Thabo's manager for recognition and acknowledgment.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply17 Apr 2015, 14:01
Official
Hello thembelani1245,
Thank you for taking your time to write us this compliment. It is such feedback that motivates us to go the extra mile for our customers. Customers are the life blood of this organisation and we are pleased you received such outstanding service from Thabo. The compliment will be forwarded to Thabo's manager for recognition and acknowledgment.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for taking your time to write us this compliment. It is such feedback that motivates us to go the extra mile for our customers. Customers are the life blood of this organisation and we are pleased you received such outstanding service from Thabo. The compliment will be forwarded to Thabo's manager for recognition and acknowledgment.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,