*** edgars!!!

this will be my 2nd complaint regarding your promotion of 50% discount when i opened my edgars account. as previously stated your own staff didn't know when the promotion ended so neither would your customer. last week friday i called to advise i am not happy with the feedback given as you did nothing for your customer and the lady by the name of thazoko said an area manager would call me with in 48hrs. i did not receive any call and therefore made the effort to call again. i spoke to steve who said the complaint was closed an i was not going to get a call from any area manager. so thanks for lying to your customer for the second time EDGARS. this is the worst service in the world. i couldnt even get a secure answer when inquiring about my future installment. a guy buy the name of Simpiwe took 10 minutes to tell me how you calculate it with an interest rate of 1.93%. i knew this must be a mistake and kept asking if its 1.93% of my full balance and he ensured me that it is correct. i dont know whats happening at your guys offices but it seems no one went for training and you guys dont care about your customers. extremely dissapointed!