1 reviews | Active since Dec 2012
Wrongful billing
<p>I have been paying for club vip membership since 2014 on my account (and only realised this last month). As I never agreed to being a member of the club,received a card and or were privied to any of the benefits I would like to have my money back (as well as the interest charged on this amount monthly). I have sent a query to accounts and received no reply. Please check your accounts as I am sure I am not the only person this has happened to </p>
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance.
Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance.
Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,