NK
Nonkululeko K
1 reviews | Active since Dec 2014
28 Oct 2015, 09:16
WRONGFUL BILLING
Regarding my account with Edgars I've been billed for products which I did not request thus paying an additional instalment. I need the following cancelled and reimbursed accordingly
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Replies (1)
Edgars's replyOfficial
29 Oct 2015, 11:17Hello Nkulinha,
Thank you for bringing this matter to our attention. Please be advised club membership and Mobile content is cancelled on your account. We apologise for the overall experience. We have send a request for reversal on Mobile Content to the RMCS department.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Thank you for bringing this matter to our attention. Please be advised club membership and Mobile content is cancelled on your account. We apologise for the overall experience. We have send a request for reversal on Mobile Content to the RMCS department.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply29 Oct 2015, 11:17
Official
Hello Nkulinha,
Thank you for bringing this matter to our attention. Please be advised club membership and Mobile content is cancelled on your account. We apologise for the overall experience. We have send a request for reversal on Mobile Content to the RMCS department.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Thank you for bringing this matter to our attention. Please be advised club membership and Mobile content is cancelled on your account. We apologise for the overall experience. We have send a request for reversal on Mobile Content to the RMCS department.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Best regards,