AN
Avril N
1 reviews | Active since Dec 2017
28 Dec 2017, 16:19
Wrong pricing
Hi I went to Edgars Southgate and saw a set of underwear. The price tag said R199.95. When I got to the till they said I owe them R219.95. The manager Brenda said they don't sell clothes with the hanger so I will have to pay the full price of the item. This is not acceptable as the fault was not mine but theirs. They should in future mark clearly that items are not sold by the prices on the hangers but by the tags.
Thank you
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
29 Dec 2017, 10:48Thank you for bringing this matter to our attention. Please be advised we have escalated your query to management for urgent assistance. Feedback will be provided to you.
We would like to apologize for all inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Best regards,
Edgars's reply29 Dec 2017, 10:48
Official
Thank you for bringing this matter to our attention. Please be advised we have escalated your query to management for urgent assistance. Feedback will be provided to you.
We would like to apologize for all inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Best regards,