MR
Morongwe R
1 reviews | Active since Jul 2017
10 Oct 2017, 14:34
Wrong prices
I have bought sale stuff at Edgards Fourways , when I arrive it home I realised that there are items that have been scanned more than the price that was put . I need my refund
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Replies (2)
Edgars's replyOfficial
10 Oct 2017, 15:42We have escalated the complaint to the Edgars Four ways management to address with regards to the incorrect pricing on the items that you bought in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply10 Oct 2017, 15:42
Official
We have escalated the complaint to the Edgars Four ways management to address with regards to the incorrect pricing on the items that you bought in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
10 Oct 2017, 15:43We have escalated the complaint to the Edgars Four ways management to address with regards to the incorrect pricing on the items that you bought in store. A reference number for the formal complaint logged on your behalf is as follows. ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply10 Oct 2017, 15:43
Official
We have escalated the complaint to the Edgars Four ways management to address with regards to the incorrect pricing on the items that you bought in store. A reference number for the formal complaint logged on your behalf is as follows. ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,