VS
Vanessa S
1 reviews | Active since Jun 2020
05 Jun 2020, 17:30
WRONG ORDER RECEIVED AFTER WAITING 6 WEEKS
Ive read all the negative remarks on this website about Edgars. Well let me just tell you they are all true and to make things worse.. I finally received my order after waiting 6 weeks just to discover that it wasnt my order.. I live in Pmb and the order I received was meant for a lady in the western cape. Then a lady from Gauteng kindly whatsapped me to tell me that she received an order that was meant for me!! What the hell is going on?? Thats why everyone is waiting so long for their orders because the've sent everybody's orders to the wrong people all over the ****** country!!
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Replies (2)0
Replies (2)
Edgars's replyOfficial
06 Jun 2020, 15:19Good day Vanessa,
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Kindly note that we were unsuccessful in trying to reach you on your mobile.
Please provide us with an alternative contact number and suitable time of contact.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Kindly note that we were unsuccessful in trying to reach you on your mobile.
Please provide us with an alternative contact number and suitable time of contact.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Best regards,
Edgars's reply06 Jun 2020, 15:19
Official
Good day Vanessa,
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Kindly note that we were unsuccessful in trying to reach you on your mobile.
Please provide us with an alternative contact number and suitable time of contact.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Kindly note that we were unsuccessful in trying to reach you on your mobile.
Please provide us with an alternative contact number and suitable time of contact.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for the complaint is ***/GO
Warm Regards
The Edgars Team
Best regards,
VS
Vanessa S's updateReviewer Update
06 Jun 2020, 16:42Good afternoon
Thank you for your reply.
You may contact me on the same number ***. I will keep my phone with me at all times to make sure I answer your call.
Thank you
Mrs Samuel
Thank you for your reply.
You may contact me on the same number ***. I will keep my phone with me at all times to make sure I answer your call.
Thank you
Mrs Samuel
VS
Vanessa S's update06 Jun 2020, 16:42
Reviewer Update
Good afternoon
Thank you for your reply.
You may contact me on the same number ***. I will keep my phone with me at all times to make sure I answer your call.
Thank you
Mrs Samuel
Thank you for your reply.
You may contact me on the same number ***. I will keep my phone with me at all times to make sure I answer your call.
Thank you
Mrs Samuel