CM
Charity M

1 reviews | Active since May 2012

16 Nov 2018, 22:03

Wrong billing and edgars giving up my personal information to be ******

I called Edgars customer care complaining about people calling me selling a subscription of 78.00+ 49.00+49.00. I said to the lady i did not sgn up for that but the lady dropped the phone. how can they not help me if its them that gave up my details. I did not even use that airtime but its on my account and am expected to pay it . disgusting can someone help

0
Replies (1)
Edgars
Edgars's reply19 Nov 2018, 08:39
Official
Thank you for making contact with us regarding the airtime billing on your account. Kindly note that we will escalate your query to our service provider for assistance and feedback will be provided to you.
We apologise for any inconvenience that this may have caused to you.
***/GO

Kind regards

The Edgars Customer Experience Team