TT
Thessaloni T
1 reviews | Active since Nov 2018
22 Nov 2018, 14:35
WOW Edgars , the Irony.
Appalled by the review posted by Sue- Ellen Young, where is the customer service? and with them saying we will call you to give a detailed explanation ... call her on what ???? WOW , WOW the Irony ? This is simple & clearly Edgars is making this more complicated then it should be.
The client could not wait for a new phone for a week.
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Edgars's replyOfficial
23 Nov 2018, 10:04Thank you for making contact with us and sharing your comments with us.
Kindly note that the cellphone claim process is to replace the device and not to refund . Our third parties have been made aware of the complaint .
***/GO
Kind regards
The Edgars Customer Experience Team
Edgars's reply23 Nov 2018, 10:04
Official
Thank you for making contact with us and sharing your comments with us.
Kindly note that the cellphone claim process is to replace the device and not to refund . Our third parties have been made aware of the complaint .
***/GO
Kind regards
The Edgars Customer Experience Team