Would you like your payment? Yes? THEN APPROVE THE INSURANCE POLICY.

Unfortunately due to the global epidemic I was retrenched. It has been 3 months now and Edgar's has still not approved my account protection insurance. I have submitted my documents physically in an Edgar's store with a manager and I've emailed my documents 9 times. And still! Edgar's has the nerve to phone me every day demanding payment, I get multiple smses demanding payment and threatening to ********* me. APPROVE THE INSURANCE POLICY AND YOU CAN HAVE YOUR PAYMENT. WHAT ARE YOU DOING??? ITS BEEN 3 MONTHS???? ARE YOU PEOPLE GROWING POTATOES INSTEAD OF WORKING???? HELLLOOOOOOOOO???? CAN SOMEONE PLEASE ACTUALLY HELP ME????