WORST SERVICE EVER RECEIVED

Dear Edgars.<br> <br> In August this year I received an email form Egars stating that I have been handed over for no payments done since February 2015. I then forwarded all ly proof of payment to the Edgar's accounts department and I had no feedback and I kept calling the call centre but I got help as they said I must speak to the vvm. I contacted the vvm and spoke to Michael Manyegwane and I forwarded him all the proof of payments he can see I have been paying my account for the whole year. He then advised me that I was using the incorrect reference number when making the payments and that is why the money has not been allocated to my account. ( this was on the 11-11-2015) I have not heard back from him since then and I have emailed them, called them but he is never there or is on a different shift. I then went to Edgar's store in pavilion on the 10/12/15 and made a big fuss there at the store and after explaining my story for the 20time the lady still gave me an attitude. she forwarded all the proof of payments to the Edgar's head office in Durban and said they will call me back and gave me a ref number ***/go). <br> <br> after calling the whole day today I have still not received a ca