JT
Jakes T
1 reviews | Active since Jun 2012
03 May 2020, 12:12
WORST SERVICE EVER
I could not order anything online due to a R112 which never showed outstanding on my account for CLUB membership which i did not requested! Therefore i'm not allowed to buy anything online. 2 Months ago i paid my account in full and did not owe a cent. If this is your stinking attitude to do business you can shove your account up your buds !!!
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Edgars's replyOfficial
04 May 2020, 09:03Good day Mr Theron,
We hereby acknowledge the receipt of your complaint.
As discussed telephonically kindly be advised that the club membership was not cancelled as you did not request for cancellation. The club membership has now been cancelled and will not continue charging on your account.
Please accept our sincere apologies regarding the matter.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team
We hereby acknowledge the receipt of your complaint.
As discussed telephonically kindly be advised that the club membership was not cancelled as you did not request for cancellation. The club membership has now been cancelled and will not continue charging on your account.
Please accept our sincere apologies regarding the matter.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team
Edgars's reply04 May 2020, 09:03
Official
Good day Mr Theron,
We hereby acknowledge the receipt of your complaint.
As discussed telephonically kindly be advised that the club membership was not cancelled as you did not request for cancellation. The club membership has now been cancelled and will not continue charging on your account.
Please accept our sincere apologies regarding the matter.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team
We hereby acknowledge the receipt of your complaint.
As discussed telephonically kindly be advised that the club membership was not cancelled as you did not request for cancellation. The club membership has now been cancelled and will not continue charging on your account.
Please accept our sincere apologies regarding the matter.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team