Worst Service EVER!!!!!

Hi<br> <br> I bought a Soviet watch at Edgars in December, and a week later it broke. So under guarantee I took the watch back to Festivall Mall to send it in for repairs. All good.<br> <br> On the 8th of February 2016 I tried calling Edgars Festival Mall about 50 times without awnswer. I called Festivall Mall enquiries to obtain a different number but to no avail. I just wanted to request if my watch is back n store as it has been at the store 4-6 weeks as promised.<br> <br> So last week I received a call from Edgars Festivall Mall informing me that my watch is indeed at the store and ready for collection. <br> <br> So this morning I got up informed my boss I am going to be late and rushed off to Edgars Festival Mall to collect my watch. Ta Da, to my shock the watch is not in store and the person who phoned me is dead \so tradgic\". <br> <br> I can come and see if my watch is here on Friday I was informed from the manager and a co worker. <br> <br> I will be going on leave on Thursday, and you will deliver my watch by Wendsday or I will have to ask for a refund and boicot Edgars. We are the public and you must deliver a service. "