worst service and no response

1st mail and still no response - and numerous phone calls and NO RESPONSE <br> <br> I need urgent assistance on the following:<br> <br> There was a payment made in error on 2016-02-05 to the wrong account - EDGARSCRED.<br> <br> Kindly refer to the attach document (proof of payment)<br> <br> Payment was supposed to be made to:<br> EDGARS (clothing account)<br> Account number: *** CVV:953<br> <br> My details are:<br> Ms JANINE HOLMES<br> ***<br> ***<br> <br> Your urgent attention and assistance would be highly appreciated.<br> <br> <br> <br> 2nd mail<br> I have been battling with Edgars for over a month to get my R600.00 back.<br> <br> Your automatic response states that it takes 24 -48 hours to provide a client with feedback.<br> <br> The mail below was sent on Friday.<br> <br> If I do not receive any feedback by tomorrow I will take this further.<br> <br> This service is very poor and unacceptable!!!<br> <br> <br> <br> let me know if you want my business otherwise i will take it somewhere else and i will tell everyone i know about my BAD EXPERIENCE