Worst service
<p>On the 25 /08/2016 I was at westgate mall .I was at Edgars store .I went there for exchange .I wanted to exchange Levis jean. I went and took Levis jean for exchange .there was no price jean. I was helped .but given price from another jean.manager also came checked all jean .but noprice .it took them more than one hour to help me.price R899,00.iam not happy with price cause I was not sure whether it is right price.</p>
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Edgars's replyOfficial
16 Sept 2016, 14:10Thank you for notifying us of your overall service experience at our Edgars Westgate store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any frustrations occurred due to this incident .
Please be advised your query is referred to the stores management team to confirm how pricing was detected.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply16 Sept 2016, 14:10
Official
Thank you for notifying us of your overall service experience at our Edgars Westgate store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any frustrations occurred due to this incident .
Please be advised your query is referred to the stores management team to confirm how pricing was detected.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,