GR
Grant R
1 reviews | Active since Dec 2016
17 Dec 2019, 09:33
Worst retailer ever
About 6 or 7 weeks ago I complained here about incessant unsolicited marketing calls from Edgars despite me opting out of said calls numerous times. They promised me here on this platform that my number would be removed from the database and the calls would stop. Well they haven't, I actually have a good mind to open a case of harassment against them and sue the pants off of them. Edgars you will never see me in one of your stores again! EVER!
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Replies (2)
Edgars's replyOfficial
17 Dec 2019, 10:29Dear Grant
Thank you once again for making contact with us regarding these calls.We apologise for the frustrations caused .
Kindly note that we have since removed the marketing indicators on the 12/11/2019, with the exception of SMS's
We will follow up once again with our marketing team. We have tried contacting you to no success. Please advise which number are these calls coming from so that we can also track the department .
Your ***/GO
Kind regards
Edgar's Customer Experience Team
***
Thank you once again for making contact with us regarding these calls.We apologise for the frustrations caused .
Kindly note that we have since removed the marketing indicators on the 12/11/2019, with the exception of SMS's
We will follow up once again with our marketing team. We have tried contacting you to no success. Please advise which number are these calls coming from so that we can also track the department .
Your ***/GO
Kind regards
Edgar's Customer Experience Team
***
Best regards,
Edgars's reply17 Dec 2019, 10:29
Official
Dear Grant
Thank you once again for making contact with us regarding these calls.We apologise for the frustrations caused .
Kindly note that we have since removed the marketing indicators on the 12/11/2019, with the exception of SMS's
We will follow up once again with our marketing team. We have tried contacting you to no success. Please advise which number are these calls coming from so that we can also track the department .
Your ***/GO
Kind regards
Edgar's Customer Experience Team
***
Thank you once again for making contact with us regarding these calls.We apologise for the frustrations caused .
Kindly note that we have since removed the marketing indicators on the 12/11/2019, with the exception of SMS's
We will follow up once again with our marketing team. We have tried contacting you to no success. Please advise which number are these calls coming from so that we can also track the department .
Your ***/GO
Kind regards
Edgar's Customer Experience Team
***
Best regards,
GR
Grant R's updateReviewer Update
17 Dec 2019, 10:39You tried to call me after I complained of calls from you???? Nice going!!! *** is the most recent.
GR
Grant R's update17 Dec 2019, 10:39
Reviewer Update
You tried to call me after I complained of calls from you???? Nice going!!! *** is the most recent.