MT
Milena T
1 reviews | Active since Mar 2015
09 Mar 2015, 14:26
Worst most useless organisation
I have called the call center 50 times !!! emailed my documents to ***** documents received a replacement card and still my account is blocked what the hell is going on I HAVE HAD IT
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Replies (1)
Edgars's replyOfficial
19 Mar 2015, 13:03Hello Milena122681,
Thank you for raising your apprehension with us. Kindly note the ***** department received your documents and they have removed the block code. We apologise for the overall experience, but you can use your account.
We assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number: ***/GO
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehension with us. Kindly note the ***** department received your documents and they have removed the block code. We apologise for the overall experience, but you can use your account.
We assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number: ***/GO
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply19 Mar 2015, 13:03
Official
Hello Milena122681,
Thank you for raising your apprehension with us. Kindly note the ***** department received your documents and they have removed the block code. We apologise for the overall experience, but you can use your account.
We assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number: ***/GO
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehension with us. Kindly note the ***** department received your documents and they have removed the block code. We apologise for the overall experience, but you can use your account.
We assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number: ***/GO
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Best regards,