Worst Customer Service, ever!

<p>Edgars seems to keep changes their online site, why I do not know?!! However, by doing so, they aparently do not know how to keep clients details/account details correct.</p> <p> </p> <p>After their last changed I have been unable to log into my account. I have sent mutliple emails saying I forgot my password, only to find out later they somehow had an email adress of "chantelle". Thus a complete invalid email adress! I have since phoned their customer service 5 times in a period of two weeks, sent multiple emails and the issue has still not been resolved.</p> <p>Somehow my thank u card is linked to another account, and I am unable to check my statements / balance.</p> <p>All I have asked is to <strong>delete the old account,</strong> so that I can link it to the new one - and although the last consultant I spoke to last week said it had been done - it is <strong>STILL LINKED to another account!</strong>!!</p> <p>I phoned again this morning, only to be hunged up 3 times by different consultants, after holding the line for over 10 minutes each time!</p> <p>I thought seeing as Edgars is under new management things would be better - but they seem worse than ever.</p> <p>I believe there is incorrect purchases being made on my account, but I am unable to verify as I cannot log in and you stopped sending me statements!</p> <p> </p> <p>No one has been able to assist me, with a very simple tas****??</p> <p> </p> <p>I am extremely frustrated and shocked at the rate of service.</p>