JJ
Jerome J

1 reviews | Active since May 2015

16 Oct 2018, 16:42

Worst Customer Service

Worst customer service ever. I app**** for an online application, received a call back a few days later to hear that my payslips was not received. I asked the person for an email or fax to resend the docs and if she can sms or email it to me as I was driving at the time. She went on the tell me that she wont be able to do that, so I asked her to call me back in a hour. I did not receive a call back and ended up emailing Edgards Customers Service for assistance and emailed ********** my payslips, but still no outcome. I then calles the numbers ********** , ********** and ********** and everyone that answered those numbers could not assist. Once again this is the Worst Customer Service i ever received.

0
Replies (1)
Edgars
Edgars's reply18 Oct 2018, 10:09
Official

Thank you for sharing your experience with us. Please accept our sincere apologies for the frustrations caused . We will escalate your query to our new accounts team for urgent assistance.
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Kind regards

The Edgar's Customer Experience Team

Best regards,