CP
Carlien P
1 reviews | Active since May 2018
05 Sept 2022, 13:50
Worst company ever - EDGARDS - cannot even find proof of payment!!
I have been harassed by EDGARDS for more than a month. Keep phoning me keep sending emails to me about my account not paid. I pay more than I should every end of the month on the latest 1st of each month. They phone me 3 x a day. I have send in the order of 16 emails in one month showing them proof of payment. It just does not stop. One email said that payments were received and then it starts again. I do not have time for this anymore! Now it is even RCS on my case. Really !!!!!!!!!!!!
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Replies (2)CP
Carlien P's updateReviewer Update
05 Sept 2022, 16:09The fact of the matter is I paid and Edgars does not pick my payment up. It is not my problem as I have proof of payment. I have been trying to sort this out since 9 August and the number of phone calls each day since then is bordering on harassment. Please update your records with proof of payment that I have send numerous times.
CP
Carlien P's update05 Sept 2022, 16:09
Reviewer Update
The fact of the matter is I paid and Edgars does not pick my payment up. It is not my problem as I have proof of payment. I have been trying to sort this out since 9 August and the number of phone calls each day since then is bordering on harassment. Please update your records with proof of payment that I have send numerous times.
Edgars's replyOfficial
13 Sept 2022, 09:17Good day Carlien ,
Trust you well.
RCS tried calling you to provide you with feedback concerning your complaint.
Due to no contact and email has been sent to you with a break down of payments.
Should you have any further enquiries please feel free to contact us.
Trust you well.
RCS tried calling you to provide you with feedback concerning your complaint.
Due to no contact and email has been sent to you with a break down of payments.
Should you have any further enquiries please feel free to contact us.
Edgars's reply13 Sept 2022, 09:17
Official
Good day Carlien ,
Trust you well.
RCS tried calling you to provide you with feedback concerning your complaint.
Due to no contact and email has been sent to you with a break down of payments.
Should you have any further enquiries please feel free to contact us.
Trust you well.
RCS tried calling you to provide you with feedback concerning your complaint.
Due to no contact and email has been sent to you with a break down of payments.
Should you have any further enquiries please feel free to contact us.