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Mupfumira M

1 reviews | Active since Mar 2013

14 Aug 2018, 11:49

WORST COMPANY EVER, CANCEL THIS AIRTIME SUBSCRIPTION

I have been phoning your RMCS company since January to get Data and airtime subscription on my account cancelled as i did not subscribe to it and it just appeared on my statement. I have been phoning every month and they claim they phoned but I did not answer and yet they did not call me and i do not even have a missed call. Please can you clear this and refund me so I can close my edgars account immediately. I am not going to pay for a service i dont want or I am not receiving services for. these are all the different case numbers i have ********** 586581, ********** 448882, ********** 1791, ********** 472222. I am tired of phoninh you guys please can you rectify this.

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Replies (1)
Edgars
Edgars's reply15 Aug 2018, 09:10
Official

Please accept our sincere apologies for the negative experience you have with RMCS thus far.

Kindly note we have referred your query to senior management team at RMCS to urgently intervene and resolve.

Please find below reference number for this query:

***/GO

Kind Regards

Edcon Customer Relations Team

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