1 reviews | Active since Jan 2017

21 Jan 2017, 10:11

Worst client service ever

<p>On the 20 of December I received a call from Edgars stating that there was an account opened on my name on the 18 th of December.After the call I went to Edgars and they confirmed the account that has been opened with my details,I notified them that the account was opened up **********ly after they confirmed that the account was opened in another province.I sent my ID and other details through to the head office to resolve the issue.up until today I have been told to keep on phoning back the next day and if the account goes in arrears I should pay the arre*****dgars is doing nothing to resolve the ********** account while my bureau record is being affected by their incompetence.</p>

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Replies (1)
Edgars
Edgars's reply21 Jan 2017, 10:49
Official

Thank you for bringing this matter to our attention. Kindly note that we have searched for an account using your ID number to no avail as we could only pick up a cash rewards thank u card .Kindly contact our accounts department on ***for further assistance with this ********** account

.Reference Number: ***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,