Worse service ever since

Item: Edgars
Rating: 4
Author: thembisile P

Worse service ever since since they are no longer edcon their service is ***. Normal they will send reminder about payment with amount due. I have received that message and I was told to pay R261 by 1st June. On the 27 May I paid R300 at Springs mall. To my suprised I have recieved this message

Your Edgars acc. Ref *** has been handed over to SSDA. Contact SSDA on *** to avoid possible further action

I m so angry. Who ever working for accounts dept is ***********. I want clarity about this hand over why I was handed over

Helpful (0)

Replies (3)

thembisile P's updateReviewer Update

10 Jun 2022, 12:12

Unfortunately no misscalls on my phone or misscall message my phone is in front me

thembisile P's update10 Jun 2022, 12:12

Reviewer Update

Unfortunately no misscalls on my phone or misscall message my phone is in front me

Edgars's replyOfficial

10 Jun 2022, 12:52

Dear Thembisile,

Trust you well and safe.

Thank you taking my call .

Your complaint has been escalated to RCS and feedback will be provided.

Thank you and take care.

Edgars's reply10 Jun 2022, 12:52

Official

Dear Thembisile,

Trust you well and safe.

Thank you taking my call .

Your complaint has been escalated to RCS and feedback will be provided.

Thank you and take care.

Edgars's replyOfficial

20 Jun 2022, 11:17

Dear Thembisile,

Trust you well and safe.

Tried calling you however you not available on cell phone.
Your cellphone number has been deactivated from collections.
Feedback has been provided by ***.

Please accept our sincere apologies for the inconvenience experienced.

Thank you and take care.

Edgars's reply20 Jun 2022, 11:17

Official