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Pavashnee M

1 reviews | Active since Aug 2019

18 Aug 2019, 17:44

WORSE SERVICE

Game West Street Durban CBD is quick to sell you any thing and also add on insurance to items, but when you need the assistance for the insurance that you are paying for GAME gives you more then a run around. It took more then 1 month of calling and visiting the store to get 1 person Themba to come have a look and assess the KIC Deep Freezer, after the many attempts the guy finally comes around to inform us that we have an internal leak. We was advised that he will log the matter and with in a week Happy will call us back who is based at Liberty Life Towers 14th floor to arrange for a new deep freezer. It's now been over 1 month and no communication has been made with us nor the problem sorted out. Advise to all clients don't make a mistake and buy any appliance from GAME stores.

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Replies (1)
Edgars
Edgars's reply19 Aug 2019, 08:49
Official
Hi Pavashnee

Thank you for the post.
Please note that  Game Stores does not belong to Edcon .

Kind regards

Edgars Customer Experience Team
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Best regards,