Worse ever customer care from Edgars

I have an account with Edgars and they are charging me for things i dont know. Now and again they put charges on my account. last time i called and they reversed. Now they are charging me for things i dont know again.<br> <br> I called them and i spoke to a guy called Sandile mabaso three weeks ago and he promised to call back after 48 hours of which until now im still waiting for his call.<br> <br> Also i lost my particulars and called them so that they can cancel my card but they said they cant help because i didnt remember my ID number. Imagine if someone has used my card to buy at edgars.<br> <br> Worst ever customer care to say the least.<br> <br> <br>