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Manotshi M

1 reviews | Active since Nov 2009

04 Apr 2017, 09:43

Wonderful Service

<p>Many are times we like to complain and forget to thank the people who make a huge difference in our lives. We are living in critical times hard to deal with so if a person treat you with respect no matter your skin colour or level of eduacation that is really uplifting. I went to Edgars I bought Duvet inner during Black Friday I did not use it up until now recently and my experience was very bad the furthers we coming out. I went to Edgars and I did not have a slip since I bought it 4 months ago. I explained that to Ronel the floor manager and she went to the store manager and they gave me a new Duvet inner. I would really like to thank them from the bottom of my heart. Ronel is very kind and she treat people with integrity customer satisfaction is her number one priority. The service she gave me is not of this world. Halala Ronel Halala you are the best</p>

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Replies (2)
Edgars
Edgars's reply04 Apr 2017, 13:39
Official

We are delighted to hear that you have received such commendable service from our staff Ronel. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. A reference number for the compliment logged on your behalf is as follows***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Edgars
Edgars's reply04 Apr 2017, 13:39
Official

We are delighted to hear that you have received such commendable service from our staff Ronel. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. A reference number for the compliment logged on your behalf is as follows***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.