PB
Pamela B
1 reviews | Active since Jun 2015
01 Jun 2015, 10:47
Why so RUDE?
My mother and I went shopping at Edgars (Welkom) where there were a few 'promotions'. One in particular was a special \2 Kelso leggings for R200"(cannot recall the exact amount)"
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Edgars's replyOfficial
02 Jun 2015, 11:46Hello PamBothma,
We would like to sincerely apologise for the lapse in service. Edcon sets high standards for the service rendered to our customer's and any service not indicative of our standards is regarded as a serious concern; thus this matter was referred to the regional manager to address. It is our daily mandate to render excellent service and be friendly to our customer and we apologise for the manner in which the store manager spoke to your mother.
We assure you all matters raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
We would like to sincerely apologise for the lapse in service. Edcon sets high standards for the service rendered to our customer's and any service not indicative of our standards is regarded as a serious concern; thus this matter was referred to the regional manager to address. It is our daily mandate to render excellent service and be friendly to our customer and we apologise for the manner in which the store manager spoke to your mother.
We assure you all matters raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply02 Jun 2015, 11:46
Official
Hello PamBothma,
We would like to sincerely apologise for the lapse in service. Edcon sets high standards for the service rendered to our customer's and any service not indicative of our standards is regarded as a serious concern; thus this matter was referred to the regional manager to address. It is our daily mandate to render excellent service and be friendly to our customer and we apologise for the manner in which the store manager spoke to your mother.
We assure you all matters raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
We would like to sincerely apologise for the lapse in service. Edcon sets high standards for the service rendered to our customer's and any service not indicative of our standards is regarded as a serious concern; thus this matter was referred to the regional manager to address. It is our daily mandate to render excellent service and be friendly to our customer and we apologise for the manner in which the store manager spoke to your mother.
We assure you all matters raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,