NV
Nico V
1 reviews | Active since Dec 2015
30 Dec 2015, 13:01
Why pay extra for insurance when its a *****
I had an account with Edgars and was paying every month. With my monthly installment there are additional charges for an account protection plan that covers you when you die ore get retrenched or permanent disabled ( insurance) if you may. I got retrenched and went to the branch and handed in all the paperwork they asked for, and the lady that assist me said no need to worry all is good. Now after long period, maybe 2 and a half years later some attorneys phone me for money. What should I do. My account with Edgars is blocked, and my credit score at itc is effected. I please want my name cleared and account restored.
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Replies (1)
Edgars's replyOfficial
03 Jan 2016, 13:41Hello Nico van Vuuren ,
Thank you for bringing this matter to our attention. Please be advised there have been no payment in a long time. The account protection Plan was cancelled by the system because of default In payment. Please contact the collections department and make payment arrangement.
Please find your reference number: ***/GO
Should you need any further assistance, kindly contact the collections department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Please be advised there have been no payment in a long time. The account protection Plan was cancelled by the system because of default In payment. Please contact the collections department and make payment arrangement.
Please find your reference number: ***/GO
Should you need any further assistance, kindly contact the collections department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply03 Jan 2016, 13:41
Official
Hello Nico van Vuuren ,
Thank you for bringing this matter to our attention. Please be advised there have been no payment in a long time. The account protection Plan was cancelled by the system because of default In payment. Please contact the collections department and make payment arrangement.
Please find your reference number: ***/GO
Should you need any further assistance, kindly contact the collections department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Please be advised there have been no payment in a long time. The account protection Plan was cancelled by the system because of default In payment. Please contact the collections department and make payment arrangement.
Please find your reference number: ***/GO
Should you need any further assistance, kindly contact the collections department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***