RZ
Ruan Z
1 reviews | Active since Jul 2009
22 Sept 2015, 16:50
Why are you robbing us????
Just returned from shopping at your branch in East Rand Mall.<br> <br> My wife picked up a bottle of Britney Spears perfume.. Drawn to it by the \R100 OFF"sticker.. We confirmed with the sales man that you get R100 off the price and he confirmed... Only to Get to the till"
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Edgars's replyOfficial
23 Sept 2015, 13:25Hello Slons,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Please be advised, As is common practice in a retail market, with rising fuel cost and inflation, Edgar's has had to increase prices of selected merchandise.
This required Edgar's to re-ticket merchandise during the course of the trading season.
However, should the item that you purchased have a price tag underneath and it is not scratched out with a pen, you can take a picture and provide us with this proof, along with your contact details on the email address: *** and we will ensure you are refunded the difference between the lower and the higher price points.
However, should the price tag underneath be scratched out, the above price tag applies.
The reference for your query is as follows: ***/GO
Thank you again for taking the time to alert us of your service experience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Please be advised, As is common practice in a retail market, with rising fuel cost and inflation, Edgar's has had to increase prices of selected merchandise.
This required Edgar's to re-ticket merchandise during the course of the trading season.
However, should the item that you purchased have a price tag underneath and it is not scratched out with a pen, you can take a picture and provide us with this proof, along with your contact details on the email address: *** and we will ensure you are refunded the difference between the lower and the higher price points.
However, should the price tag underneath be scratched out, the above price tag applies.
The reference for your query is as follows: ***/GO
Thank you again for taking the time to alert us of your service experience.
Kind regards,
Edcon customer experience team
***
Best regards,
Edgars's reply23 Sept 2015, 13:25
Official
Hello Slons,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Please be advised, As is common practice in a retail market, with rising fuel cost and inflation, Edgar's has had to increase prices of selected merchandise.
This required Edgar's to re-ticket merchandise during the course of the trading season.
However, should the item that you purchased have a price tag underneath and it is not scratched out with a pen, you can take a picture and provide us with this proof, along with your contact details on the email address: *** and we will ensure you are refunded the difference between the lower and the higher price points.
However, should the price tag underneath be scratched out, the above price tag applies.
The reference for your query is as follows: ***/GO
Thank you again for taking the time to alert us of your service experience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Please be advised, As is common practice in a retail market, with rising fuel cost and inflation, Edgar's has had to increase prices of selected merchandise.
This required Edgar's to re-ticket merchandise during the course of the trading season.
However, should the item that you purchased have a price tag underneath and it is not scratched out with a pen, you can take a picture and provide us with this proof, along with your contact details on the email address: *** and we will ensure you are refunded the difference between the lower and the higher price points.
However, should the price tag underneath be scratched out, the above price tag applies.
The reference for your query is as follows: ***/GO
Thank you again for taking the time to alert us of your service experience.
Kind regards,
Edcon customer experience team
***
Best regards,