SW
Scott W
1 reviews | Active since Mar 2009
09 Mar 2015, 11:57
Why advertise and not provide ?
Good Day,<br> <br> I'm just wondering why you keep sending me messages stipulating that i have ThankU points available, yet when i wish to use them they somehow disappear ?<br> <br> First occasion i was looking to use my purple \cash rewards"card"
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Edgars's replyOfficial
10 Mar 2015, 13:50Hello ottocs,
Our attempt to contact you at 01:28 PM was unsuccessful.
Please note you have two cash cards linked to your name. On the other cash card the points were given to you. Kindly confirm to us the cash card that you are currently using by giving us the card number. Please contact us on ***or email us at ***. Kindly quote your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 01:28 PM was unsuccessful.
Please note you have two cash cards linked to your name. On the other cash card the points were given to you. Kindly confirm to us the cash card that you are currently using by giving us the card number. Please contact us on ***or email us at ***. Kindly quote your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Edgars's reply10 Mar 2015, 13:50
Official
Hello ottocs,
Our attempt to contact you at 01:28 PM was unsuccessful.
Please note you have two cash cards linked to your name. On the other cash card the points were given to you. Kindly confirm to us the cash card that you are currently using by giving us the card number. Please contact us on ***or email us at ***. Kindly quote your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 01:28 PM was unsuccessful.
Please note you have two cash cards linked to your name. On the other cash card the points were given to you. Kindly confirm to us the cash card that you are currently using by giving us the card number. Please contact us on ***or email us at ***. Kindly quote your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***