WHO INSTRUCTED YOU TO MAKE DEDUCTION

This complaint has ben coming on since October 2015 with still no answers to my questions. And no proof of the refund either.<br> <br> - Who gave you permission to deduct cell phone airtime on a monthly basis since Jan 2015? <br> - Who instructed you to deduct and card protection fee? <br> - Who instructed you to cancel my 4th cell phone?<br> <br> In October I requested it to be cancelled refunded. PLEASE PROVIDE ME WITH THE PROOF OF THE REVERSALS OF ALL THESE ENTRIES. <br> Don't give me the excuse that I should have seen the deductions when you suddenly stopped sending me my accounts via post. It was only when I went into your store to enquire why I stopped getting accounts that's when you emailed it to me. Even then, I could not open the link. It was during that time that these deductions were being made. So I want no excuses just refund me what you took ********ly. These amendments could only have happened if someone in your store activated it.