JN
Justin N

1 reviews | Active since Sept 2015

07 Dec 2015, 17:05

who can i speak to???

to date nothing from edgars really starting to **** ME OFF, ive been waiting since the 22-10-2015 for a damn reversal, and further from the 16-11-2015 after i logged my hello peter complaint and was advised that someone would call me, sounded so promising from this so called Edcon customer experience team.i Must say this team knows less than the contcat centre, i must hold for minutes on end and then the call still gets cut on two occassion<br> <br> I WANT THIS SORTED OUT RIGHT NOW!!! BOTH PARTS TO MY COMPLAINT, EVERY TIME I CALL IN I NEED TO REEXPLAIN MYSELF BECAUSE NO ONE IN THIS USELESS COMPANY KNOW WHAT IS GOING ON, IF U COULD SCREAM OVER A MAIL TRUST ME YOU WILL GO DEAF.<br> <br> i want the contact details for BIRGITT GEBAUER now,im sick and tired of this **** service.

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Replies (1)
Edgars
Edgars's reply09 Dec 2015, 15:55
Official
Hello JustinNico,

Thank you for raising your apprehensions with us. Please be advised our accounts department have received your documents and they are processing the refund. We sincerely apologise for the delay and the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on
***

Kind regards,
Customer Experience Team.
Call Centre: ***