JS
Jo-Ann Schaper

1 reviews | Active since Oct 2014

28 May 2020, 10:44

Where's my delivery????

I ordered a comforter for my son's bedroom almost three weeks ago online. It's an essential item and they claim that their deliveries are done within 4 to 6 working days. I've sent numerous emails and been trying to contact the relevant numbers yet none work. This is honestly pathetic . Then they wonder why no one buys from them and why their not surviving. WHEN is my parcel being delivered Edgars?? Order number ***

0
Replies (2)
Edgars
Edgars's reply28 May 2020, 11:24
Official
Dear Jo-Ann,

Firstly we would like to apologise for the lapse in service experienced with your order.

Kindly note that your order is still at our warehouse, waiting for the courier company to collect for delivery purposes.

Once the parcel is collected a tracking number will be generated and you will be notified when to expect delivery.

Here below is a reference number generated for this query:
***/GO

Kind Regards
The Edgars Team.


Best regards,

JS
Jo-Ann Schaper's update28 May 2020, 11:35
Reviewer Update
That's not good enough!!!! How long does it take for youre courier to collect a parcel. NEVER again will I buy online from Edgars.