Where to from now!!!!!!!!!!

<p>So I logged a complain against Edgar's and they responded by saying I should call their call centre. So my question is why should I call them if I logged a complain? As far as I know if your customers logged a complain the company should call the customer. The last time I got a call from Edgar's was February. With a reference number of ********** 767/GO. Logged another call in March and never got a response from them. I had to call them and was told someone will call me which no one did. I dealt with a lady by the name of Joyce that was in February. Logged another call last month and was given another reference number which is ********** 0441/GO. In their response they told me to call the call centre. So how many calls should I logged before someone will get back to me regarding my phone. Its either they dont care about their customer's or they just reply to complaints so that it can be removed from hellopeter. So Edgar's you have not done anything to my problem its still here. </p>