Where is my online purchase???
<p>I creadted an online account on redsquare.co.za and purchased a makeup product of R525.</p> <p>I have since not recieved a confirmation or any communoication regarding delivery. I also cannot log into the account I created to make the purchase. </p> <p>Where is my order guys?? I called 1st thing this morning and have held too long for someone to answer. Surely the call centre can't be that busy. I need a refund or my product delivered within the next 2 days.</p>
We sincerely apologize for the late response due to our site being offline. Kindly forward us you ordernumber so that we may escalate to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
We sincerely apologize for the late response due to our site being offline. Kindly forward us you ordernumber so that we may escalate to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.