WHERE DO I MAKE PAYMENTS???

I am devastated to learn that Edcon has listed me with the ITC as an account in default but I have spent two weeks going from store to calling the customer service, Daly Credit Corp, Absa Aid/8 and they still cannot tell me who has my account, where to make payment or even arrangements and this is currently blocking a job offer that I have. The store manager and her second in command were equally frustrated and perplexed by this and I could see they were really trying their best to assist. It is unfortunate that I have been tossed from post-to-post and have exhausted every possible idea to try and get hold of the attorneys who are currently handling my account. I was told that they would contact me but no one has even tried to call me in over a week. I am desperate and in despair to have this sorted out so I can start working again and be able to pay this off and take care of my family. PLEASE ASSIST!!!