When will Edgars get it right???

Item: Edgars
Rating: 2
Author: Gaynor M

On the 17.12.2014, I complained on HP about being billed for mobile content fee, which was removed. Once again I have been billed, can you please take it off my account ASAP. Please contact RMCS and take my details off their system.<br> <br> Previous ***/GO. <br> <br> If this happens one more time, I am taking further action against Edgars and this is no idol threat.

Helpful (0)

Replies (1)

Edgars's replyOfficial

14 Feb 2015, 14:56

Hello geeash03,

Thank you for raising your concerns with us. Please note the Mobile Content was cancelled on the 23rd of December. We have therefore requested a cancellation of air SMS subscription and also a reversal. Please accept our sincere apology for the inconvenience caused.

Your reference number is: ***/GO

If you require any further assistance please do not hesitate to contact us on the below number

Kind regards.
Edcon customer experience team,
***

Best regards,

Edgars's reply14 Feb 2015, 14:56

Official

Best regards,

When will Edgars get it right???

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