What is happening at Edgars to wanna chow my money when facing liquidation!

Since from April until August 2018 i made five R500,00 Eft payments into Edgars account linked to my cheque account. In all these instances my payments were traced and credited to my Edgars sccount. Recently on 28 November 2018 i made a psyment via the same method. No banking details were changed, but up until today Edgars hasn't credited my account. I have provided them with all Fnb could provide me with as proof that my payment was paid and successfully, yet they still want me to provide them with proof. Their latest' esponse read as follows. Does this have to do with what Edgars is going through or what. Really if in the past they could trace five payments why suddenly when there are speculations of liquidation my payment is untraceable. That is nonsense. Good Day Mr Masooa Account Number: ********** ********** 86446 In response to your email received, please note that that the proof of payment we received does not reflect the Edcon’s bank account number. Kindly provide us with a proof of payment reflecting the following: Credited EDCON bank account Reference used Amount paid Payment date Should you have any further enquiries please do not hesitate to contact us via the below mentioned contact details.

Nwabisa Makhanya