NM
Nkosinathi M
1 reviews | Active since Jun 2020
01 Jun 2020, 19:23
What does final settlement mean?
I received an sms in May saying I should pay final settlement amount of +-R393.07 and I made payment using an Easy Pay number given by sms. When requesting a paid up letter, I was told that I still owe Edgars. How come when the message I got had a "final settlement amount"? Edgars have to rectify this as it is their fault and not mine.
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Replies (2)
Edgars's replyOfficial
02 Jun 2020, 10:56Dear Nkosinathi,
Thank you for bringing the above concerns to our attention.
Kindly note your complaint is referred to our regional credit office team to investigate and resolve your query within the next 48 business hours.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Thank you for bringing the above concerns to our attention.
Kindly note your complaint is referred to our regional credit office team to investigate and resolve your query within the next 48 business hours.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Best regards,
Edgars's reply02 Jun 2020, 10:56
Official
Dear Nkosinathi,
Thank you for bringing the above concerns to our attention.
Kindly note your complaint is referred to our regional credit office team to investigate and resolve your query within the next 48 business hours.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Thank you for bringing the above concerns to our attention.
Kindly note your complaint is referred to our regional credit office team to investigate and resolve your query within the next 48 business hours.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Best regards,
NM
Nkosinathi M's updateReviewer Update
11 Jun 2020, 12:51It is over 48 business hours and I have not received any feedback from Edgards.
NM
Nkosinathi M's update11 Jun 2020, 12:51
Reviewer Update
It is over 48 business hours and I have not received any feedback from Edgards.