What a bad way to communicate with customers

<p>So i have been paying my Edgars account consistently every month. My installment is R 360 and I have been paying R 500 every month. For April I have been super busy at work, also relocated to a different town and hadnt gotten the time to go to the nearest Edgars stores to pay my account, today one of the consultants contacts me talking to me like i dont know what, not even waiting for me to step out of the office before taking her call. For a customer who has been loyaly paying the accout is that how you should be communicating to me. I would understand if i had months of debt but i dont. Even when i was retrenched last year this is the sort of treatment I received from Egdars, I have had enough. i will make sure i close this account and have nothing to do with you anymore. Unacceptable!!!</p>