website is a ****show and the app hasnt updated for months
<p>The edgars website is a pathetic place to waste some of your precious time, the first step is already a **** up, i cannot log in, it shows im logged in, but if i try buy something or check my account balance it takes me back to the log in page over and over and over...... and i cant even use the app to check my balance or what my payment needs to be because the app was still showing me my balance from effing november last year and has never changed. Phathetic, the online service, pathetic, the in store service, pathetic. will not be visiting your stores anymore or your website and i will be sure to let all my mates know that Edgars is not worth your time or patience, and will strongly suggest other retailers which are lightyears ahead of your peoples primitive services.</p>
We have received your concern and apologise for the late response and apologise for the frustrations incurred. The Online team management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. and look into the ib online service as well. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concern and apologise for the late response and apologise for the frustrations incurred. The Online team management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. and look into the ib online service as well. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Blah blah, online team management blah..... a month later, still exactly the same... like i said the first time, pathetic...
Blah blah, online team management blah..... a month later, still exactly the same... like i said the first time, pathetic...