MD
Murray D
1 reviews | Active since Aug 2016
06 Apr 2017, 13:19
Watch Replacement - MANAGER THOMAS
<p> </p> <p>Mall@reds Edgars </p> <p>i bought a LORUS watch where I had a problem with the watch so they sent it to be serviced , waited 4 weeks for the watch to know it was only the battery was wrong until 2 weeks later it stopped working again... The long wait process was going to happen again until I decided to deal with the manager directly who is THOMAS MLOCHA , who did a AWESOME JOB with GREAT SERVICE and really kept to his WORD - He would send my watch back again and I could chose the watch I want it to be replaced with and he will deliver it personally to me at my WORK! IM proud to say that EDGARS will have my BUSINESS and thank you very much for being such a TRUSTWORTHY STORE MANAGER!! THOMAS MLOCHA deserves a good BONUS From EDGARS SA! </p>
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Replies (3)
Edgars's replyOfficial
07 Apr 2017, 09:30We are delighted to hear that you have received such commendable service from our staff THOMAS MLOCHA. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply07 Apr 2017, 09:30
Official
We are delighted to hear that you have received such commendable service from our staff THOMAS MLOCHA. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
07 Apr 2017, 09:34We are delighted to hear that you have received such commendable service from our staff THOMAS MLOCHA. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply07 Apr 2017, 09:34
Official
We are delighted to hear that you have received such commendable service from our staff THOMAS MLOCHA. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
07 Apr 2017, 09:34We are delighted to hear that you have received such commendable service from our staff THOMAS MLOCHA. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply07 Apr 2017, 09:34
Official
We are delighted to hear that you have received such commendable service from our staff THOMAS MLOCHA. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,