Watch repair service terrible

<p>I sent in my Lanco watch for repair at Edgars century city. It was still under warranty. Despite this being the second time it has gone in for repairs, the service I received has been terrible.</p> <p>The watch was taken in on 23 October, it is now 1 December, and I have heard NOTHING regarding the watch. To make matters worse, I followed up almost two weeks ago, asking about my watch that has been in for repairs for ana abnormaly long month already. The lady said she would call me back in a day or two with a follow up, and I have still heard absolutely nothing.</p> <p> </p> <p>I want my watch back please. Could somebody please tell me what on earth is going on???!</p>