1 reviews | Active since Sept 2016

12 Dec 2016, 21:25

Watch repair

<p>I bought a watch at Edgars East gate Skagen model around April after 6 months it stops working I booked it in for repairs firstly they said i must buy a battery in one of jewellery shop recommended by them I was then told nothing wrong with battery .it's almost 2 months now still I don't have my watch every time I phone I can't go through they lines I was told in 4 to 6 weeks now it's almost 8weeks </p>

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Replies (2)
Edgars
Edgars's reply20 Dec 2016, 20:04
Official

We have received your concerns and apologize for the inconvenience caused by the matter. We sincerely apologize for the late response due to our site being offline. Kindly advise if the matter is not yet resolved,so that we may liaise with the store management on way forward, we apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply20 Dec 2016, 20:04
Official

We have received your concerns and apologize for the inconvenience caused by the matter. We sincerely apologize for the late response due to our site being offline. Kindly advise if the matter is not yet resolved,so that we may liaise with the store management on way forward, we apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,