wasted money on a defected perfume
<p>I bought a Tom Ford Black Orchid 50ml for my husband and it started leaking at the neck of the bottle when i went to Edgars Red at the Liberty Mall the manager told me there's nothing there could do coz i didn't have the slip but i still had the box, its a pity coz TF is a reputable company and i paid an exorbitant amount of money for the said perfume after not being assisted i sent an email to the TF headquarters in New York but there never responded. I told myself will never ever buy a TF product even though i love there product.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that as per Edcon policies the store may not be able to conduct an exchange without the till slip. Please find the following reference number for your post ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that as per Edcon policies the store may not be able to conduct an exchange without the till slip. Please find the following reference number for your post ***/GO
Kind regards.
Customer Experience Team
Call Centre: ***.