Wasn't informed of vouchers and discounts
Highly disappointed that I was told to make a small purchase and wasn't told about the first purchase on a new account gets 500 rand off from a 2000.... I was told to buy something small so my discount fell away
We sincerely apologise for all the frustrations incurred, as per our previous email sent to you. We have escalated the complaint to the Edgars Kenilworth management to address with regards to the voucher query on your new account. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***
We sincerely apologise for all the frustrations incurred, as per our previous email sent to you. We have escalated the complaint to the Edgars Kenilworth management to address with regards to the voucher query on your new account. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***
We sincerely apologise for all the frustrations incurred, as per our previous email sent to you. We have escalated the complaint to the Edgars Kenilworth management to address with regards to the voucher query on your new account. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***
We sincerely apologise for all the frustrations incurred, as per our previous email sent to you. We have escalated the complaint to the Edgars Kenilworth management to address with regards to the voucher query on your new account. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***